Skip to main content

Update to Basic Account

  • November 7, 2022
  • 2 replies
  • 21 views

Buenas tardes,

He realizado la contratación del Paln Basic el pasado viernes pero no se ha realizado el cambio. Necesitamos hablar con algun gestor para que lo verifique

 

-- Google Translation -- 

Buenas tardes,
I contracted the Basic Plan last Friday but the change has not been made. We need to talk to a manager to verify it

2 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • November 7, 2022

Hi @Ricoh Happy Monday! The language of the community is English, so I hope you don’t mind my reply in English. I’ve also moved your comment to a new post. 

You’ll want to contact our billing team here for any questions/issues with your account or plan. 


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • November 16, 2022

Hey @Ricoh were you able to get in touch with the support team to resolve this? Let us know if you need more help 😊