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Upgrade not showing

T

Good day,

 

I have upgraded my Typeform account this morning from free to the paid basic plan to see more of our survey results, but the upgrade is still not reflecting on my account?

 

Warm regards,

Heidi

Best answer by Liz

Hi @thefinancehub Our billing team would be best to contact about this. You can reach them via your account email here. 

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • December 1, 2022

    Hi @thefinancehub Our billing team would be best to contact about this. You can reach them via your account email here. 

    Life is a series of awkward moments separated by snacks.
    M

    We’re not seeing the upgrade option either and our account has reached 15k responses and is now preventing our patients from completing intake forms.  On top of that support is not available on weekends.  

    Who can help us resolve this today?

    Reply


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