Answered

¡Upgraded and now my Typeforms don`t show!

  • 29 July 2021
  • 4 replies
  • 40 views

Userlevel 1

I just upgraded to Plus plan, and when I try to publish there is one error telling me to upgrade to Premium to publish, when "Premium" doesn't even exist! I receive several daily enquiries. And our Typeforms are now deactivated, this is a HUGE problem for us. ¡Please help!

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Best answer by john.desborough 29 July 2021, 03:30

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Userlevel 1

 

Userlevel 7
Badge +6

@Sebastian Munoz - this is from another user

raise a help ticket using this link - that will get you to the support desk and they should be able to help quickly

 

des

Userlevel 7
Badge +5

Hi @Sebastian Munoz Were you able to get ahold of the support team? :grin:

Userlevel 7
Badge +5

Hey @Sebastian Munoz! Hoping you're having a great day! :sunny:

I checked with our Support team and saw that your issue was resolved! Very happy for you! 

Let us know if you need anything else. :wink:

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