Question

Urgent support needed - account access

  • 10 June 2023
  • 3 replies
  • 54 views
L
Userlevel 3
Badge +2

Hello, 

I’m not able to login to my account using the 2FA method - I’m not receiving any verification code emails. I therefore can’t login into support to request help. It is really urgent that I get access asap. Is there anyone on here that can help me resolve this issue?

 

 

Many thanks!

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @LewisK Apologies for missing this. Were you able to get logged into your account? 

Life is a series of awkward moments separated by snacks.
L
Userlevel 3
Badge +2

Hi @Liz sorry for the delayed reply, yes I did manage to get access thanks. Although it was tricky to get through to support because I couldn’t login to access it.

Liz
Rank
Userlevel 7
Badge +5

Glad you were able to reach them, @LewisK ! Let us know if we can help with anything else. 

Life is a series of awkward moments separated by snacks.

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs