Answered

What happens if I change my plan? What happens to the money I have already paid?

I have the basic plan and I want to change it to the plus plan. I just paid for the basic plan today.

How should I make this change, what happens with the basic subscription money, can I get a refund?

Best answer by Liz

Hi @moveremobility - woot! Nothing like more new features to use! Any in particular you’re upgrading for?

Our article here can walk you through upgrading your plan. The amount you’ve already paid will be applied to the charge of the Plus plan.

+5

Hi @moveremobility - woot! Nothing like more new features to use! Any in particular you’re upgrading for?

Our article here can walk you through upgrading your plan. The amount you’ve already paid will be applied to the charge of the Plus plan.

Life is a series of awkward moments separated by snacks.

Sign up