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Workspace does not work after plan upgrade

  • June 29, 2022
  • 2 replies
  • 28 views
M

Hey there!

 

I have made a quiz in typeform. Seemed to work.
Now, I wanted to upgrade my plan. Did work, too, I already got the invoice.

Unfortunately, now I can’t access my “workspace” anymore.

It shows this:
 



Then this:


 

Sooooo … What now?

 

Thank you!
Cheers
Matze

Best answer by Liz

Hi @MatzeNowak If you haven’t already, I would first suggest clearing your browser and cache to see if this helps. 

If not, our support team can help you directly here. 😀

    2 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • June 29, 2022

    Hi @MatzeNowak If you haven’t already, I would first suggest clearing your browser and cache to see if this helps. 

    If not, our support team can help you directly here. 😀

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Gabi Amaral
    • Ex–Typefomer
    • July 3, 2022

    Hey @MatzeNowak how are you doing today? 

    Were you able to try Liz' suggestion above? Don't forget to let us know if it worked or if you had to contact our support team. Hoping you were able to solve this! 🙏🏼

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

    Still need help?

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    Ask your question here!
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