환불요청드립니다. 1월 19일 59상품결재후 또다시 실수로 1년구독의 531상품을 결제 하였습니다. 두가지 다 취소 해 주시길 바랍니다.
Google translate:
I would like to request a refund. After paying for 59 products on January 19th, I again mistakenly paid for 531 products of a 1-year subscription. Please cancel both.
Best answer by Grace
Hi @KwonDongHwan welcome to the community 😊I hope you don’t mind but I’m going to reply in English.
You will need to contact the billing support team to request a refund. You can do that via this link. Make sure you are signed into your Typeform account first so it pulls through the correct email address.
Hi @KwonDongHwan welcome to the community 😊I hope you don’t mind but I’m going to reply in English.
You will need to contact the billing support team to request a refund. You can do that via this link. Make sure you are signed into your Typeform account first so it pulls through the correct email address.
환불에대해서 지원이 너무 부족합니다. 타입폼에 대해서 점점 공부해가면서 앞으로 유용하게 사용 될 것이라는 계획을 세웠는데 .. 한화 90만원 잘못 결제되어버리고.. 환불받는 과정이 너무너무너무 험난하네요! 이래서 겁나서 서비스 쓰겠습니까?... 고도화 되길 바랍니다진심으로... 지
I am requesting a refund. The account is lovefamily0708@gmail.com and I am requesting an immediate refund for the $590 paid on the day. It is very inconvenient because there is no separate category for refunds. Please refund me immediately.
if you haven’t already, please make sure you submit a ticket to our billing team via this link. We cannot authorise refunds here in the Community so you will need to create a ticket.