No notifications after participants completed the survey using Typeform | Community
Skip to main content
Answered

No notifications after participants completed the survey using Typeform


Forum|alt.badge.img

Hi, is there any reason that the notification was not sent to my email after a participant completed the survey?

it worked previously.

 

thanks

Best answer by Liz

Hi @Athirah Thanks for stopping by the community. Do you have self-notifications setup on the form? You’ll need to set this up individually on each form. 

If you do have this set up, you’ll also want to be sure that the publish button has been clicked for the changes to be live. 

View original

3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14921 replies
  • Answer
  • January 6, 2022

Hi @Athirah Thanks for stopping by the community. Do you have self-notifications setup on the form? You’ll need to set this up individually on each form. 

If you do have this set up, you’ll also want to be sure that the publish button has been clicked for the changes to be live. 


Gabi Amaral
Ex–Typefomer
Forum|alt.badge.img+5
  • Ex–Typefomer
  • 1777 replies
  • January 14, 2022

Hey @Athirah! How are you doing today? 

Did you have time to check the instructions my friend Liz has suggested above? If not, make sure to take a look at that and let us know if they help you to solve your problem!

Wishing you a great weekend! 


  • Explorer
  • 2 replies
  • January 28, 2022

Hello 

I have the same issue. I’ve done everything suggested on top and we are still not receiving the notifications with the responses once a form is completed. 


Reply