I need to purchase typeform and I have had no help from typeform to resolve this? What do I do? | Community
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I need to purchase typeform and I have had no help from typeform to resolve this? What do I do?


My login also isn’t working at the moment and trying to get ahold of anyone at typeform to help an interested customer has been hell. WHO CAN HELP AT TYPEFORM WITH CUSTOMER SERVICE?!?!?!

Best answer by Liz

Hi @katelynhope Perfect, thank you! Our support team has received your email, and they will respond as soon as they can. I’ve pinged someone in the billing team to help you out, too. :grinning:

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4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14921 replies
  • March 2, 2022

Hi @katelynhope Have you already tried contacting Typeform? If you haven’t, you can reach out to them directly here


Gabriel
Ex–Typefomer
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  • Community Team
  • 857 replies
  • March 3, 2022

We have a guide here in case you need some extra guidance 

Let us know if you get stuck. 


  • Author
  • Explorer
  • 1 reply
  • March 3, 2022

Yes, I’ve followed these instructions and I’ve reached out for help with a ticket and I have not received any support. No one has reached out to help. I would like to purchase by tomorrow. Could an employee who is interested in helping a customer, PLEASE respond to any of my emails reaching out for help. I am pleading at this point. 


Liz
Community Team
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  • Tech Community Advocate
  • 14921 replies
  • Answer
  • March 3, 2022

Hi @katelynhope Perfect, thank you! Our support team has received your email, and they will respond as soon as they can. I’ve pinged someone in the billing team to help you out, too. :grinning:


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