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Question

Email Launch in email issue


I am using the Launch in email code and when I am I am getting misc letters. See the image below. I can not figure out where it is coming from and is linked to the Typeform.

 

 

3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • March 30, 2022

Hi @Tennant Products What email service provider have you added the code to? Can you also send a screenshot of how you added the code to the email? Thanks!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • April 7, 2022

Hey @Tennant Products

I was wondering if you've had time to check my friend's Liz message above? To help you with your issue, we'd need more info such as what email service provider you're using and how you added the code to the email! 

Looking forward to your reply! 😊


picsoung
Typeform
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  • Developer Advocate @ Typeform
  • 390 replies
  • April 12, 2022

Hey @Tennant Products 

I suspect you may had some issues with your email provider and copy/pasting the snippet

If you look at it, you should see a < or a > missing, or directly the gt; 
And be able to correct it.


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