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Background design.

A
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Hi,

Is it possible to import my own background design so that it scales for mobile and desktop versions?

Best answer by Liz

Thanks, @AlexPol ! I asked our support team about this, and they let me know that this is happening because the background images are usually landscape view in desktop, while on mobile the orientation is portrait. In order for the images not to be squished on mobile view, only the center part of the image is focused on mobile. 

This being said, you’ll want to upload an image where the center portion is the main focus of the image in order for it to appear on both desktop and mobile correctly. 

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3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14918 replies
  • May 25, 2022

Hi @AlexPol Happy Wednesday! You can add your own background image under the design settings, but our form will automatically adjust the image for web/mobile. 

Life is a series of awkward moments separated by snacks.
A
Forum|alt.badge.img+2
  • AlexPol
  • Author
  • Sharing wisdom
  • 16 replies
  • May 26, 2022

Hi, @Liz 

Yes, I have added, but it was not adjusted for mobile. Is there any special settings for the image itself?

Desktop version

 

Gabi Amaral
1 person likes this
  • Gabi Amaral
    Gabi Amaral
Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14918 replies
  • Answer
  • May 26, 2022

Thanks, @AlexPol ! I asked our support team about this, and they let me know that this is happening because the background images are usually landscape view in desktop, while on mobile the orientation is portrait. In order for the images not to be squished on mobile view, only the center part of the image is focused on mobile. 

This being said, you’ll want to upload an image where the center portion is the main focus of the image in order for it to appear on both desktop and mobile correctly. 

Life is a series of awkward moments separated by snacks.
john.desborough
A
2 people like this
  • john.desborough
    john.desborough
  • A
    AlexPol

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