Typeform not saving my progress as I write the quiz | Community
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Typeform not saving my progress as I write the quiz


Hi all,

I have been creating a quiz on type form over the past few weeks and as of Friday it will no longer save my progress. It keeps saying “not saved” below the quiz (although sometimes will randomly save), when I click the publish button it will continue to say “not saved” or that “someone else is working on my quiz and I’ll lose all my progress” (note that no one else has access to my account, so that’s not true) and then the publish button fades so I can no longer click it. it will normally save the work I do within the first 30 seconds of logging it, but that is all. Any insights??

Thanks!

Best answer by Liz

Hm, I would suggest contacting our support team here. They can look at your account directly to see what is causing this error. 

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5 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14862 replies
  • July 11, 2022

Hi @evanna Do you happen to have the builder open in another browser? Sometimes, that can cause the error message as well. 


  • Author
  • Explorer
  • 4 replies
  • July 11, 2022

Hi,

No, it’s not open anywhere else. 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14862 replies
  • Answer
  • July 12, 2022

Hm, I would suggest contacting our support team here. They can look at your account directly to see what is causing this error. 


Jiggs
  • Navigating the Land
  • 1 reply
  • May 4, 2023

Did we ever figure out this issue? Was it multiple browsers?


Liz
Community Team
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  • Tech Community Advocate
  • 14862 replies
  • May 5, 2023

@evanna did the support team solve your issue? Do you mind sharing what the solution was?