Hi @Stanley Denman welcome to the community and thanks for your question!
You’re right in thinking that the last step that you see a response to will be the place someone has dropped off, VideoAsk doesn’t wait till a form is completed to submit a response, it will collect responses after each step so even if someone doesn’t complete your videoask you’ll still get answers to the steps they do interact with (providing you haven’t toggle on Skip Data Collection).
I would recommend taking a look at the Drop Off Analysis in the builder area of your videoask to help you identify if there is a trend of people dropping off at a specific step, we have a Help Center article here which shows you how to use this feature.
Depending on the information you see, you might want to think about re-ordering your steps, or updating a video message or even adding or removing a step to help them complete the sequence and book in with you on Calendly.
There isn’t a feature to redirect if someone abandons your videoask, but you could use multiple choice and logic before your Calendly booking step to ask if they would rather book in with you/continue with the videoask or set up a time to talk on the phone instead. You would need to set up a step using the multiple choice answer type and use logic to send them to a different step depending on which answer they choose.
I hope that helps, but let me know if you have more questions 😊
