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Question

Google GTM not firing TypeformSubmit

  • October 12, 2022
  • 5 replies
  • 126 views

Hey guys, I've been browsing through several topics regarding this issue and I'm still having the same problem:

When debugging directly from my Typeform link, GTM fires TypeformSubmit normally. However, when debugging from the website, when visitors click on the button to launch typeform (i'm not embedding on the website, it's an external link), GTM stops debugging and doesn't fire form submission. 

 

I've created a trigger on GTM called TypeformSubmit and linked to my GAds and GA4 contact form submission tags, but it's still not firing.

 

Any ideas why this might be happening?

Liz
Community Team
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  • Tech Community Advocate
  • October 12, 2022

Hi @marciofanchin Could you send the URL where you’re noticing the issue so we can test this for you? Thanks!


Hi @Liz - I DM it to you ;)


Liz
Community Team
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  • Tech Community Advocate
  • October 13, 2022

Hi @marciofanchin Thanks! When I look at the data in the console, I’m seeing an error I don’t quite understand. @mathio do you happen to know what the issue might be? 


@Liz could you please DM a screenshot?


mathio-tf
Typeform
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  • Typeform
  • October 18, 2022

Hi @Liz I do not, but maybe @supertinou might have more info?


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