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Invalid Answer/Entry Message custmoization

  • December 12, 2022
  • 2 replies
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For security purposes, can you customize the “Error” messaging when an answer is given that is invalid?  For example, to avoid hacking or user registration fraud, we would want a certain range of numbers to be entered to match our AcctID formats.  We set up the question to ask for a current AcctID as part of a registration in a closed environment, but we only want the error message to say “Your Entry is Invalid, Please Try Again”  thus our format remains anonymous and protects us against fraudulent entries so that we don’t waste our time reviewing them in the results and prevents a hacker from going any further in the form.  

Right now the Error messaging gives away the answer by saying “You Must Enter a Value between X and Y” and tells the hackers what we are looking for and then allows them to continue the registration process.  Is there a way to avoid this?  

Best answer by Liz

Hi @sgack29 Happy Tuesday! Yes, you can edit some of the error messages shown below: 

 

Our article here can walk you through adjusting these messages. 

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Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • December 13, 2022

Hi @sgack29 Happy Tuesday! Yes, you can edit some of the error messages shown below: 

 

Our article here can walk you through adjusting these messages. 


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  • 2 replies
  • December 14, 2022

Thank you @Liz