When removing a step on Videoask, the responses get deleted. I get that. However, I can still access the video file of the videoask response. Is it save to keep this link stored in my DB for future reference or do those videos have an expiration date (assuming the response got deleted as a result of removing step)?
Answered
How long do response videos files in videoask get stored after deletion?
Best answer by andrew_videoask
Hi
You shouldnât rely on the link to access the video file. Even if you havenât deleted a step and its responses, the link to a response is not intended to last indefinitely.
Rather, itâs best practice to download the video file itself. That way you can host it and access it for as long as you like.
If youâre looking for a link that lets you access a response indefinitely, you should use the share URL instead (rather than the media URL).
I hope this helps!
+5Hi
You shouldnât rely on the link to access the video file. Even if you havenât deleted a step and its responses, the link to a response is not intended to last indefinitely.
Rather, itâs best practice to download the video file itself. That way you can host it and access it for as long as you like.
If youâre looking for a link that lets you access a response indefinitely, you should use the share URL instead (rather than the media URL).
I hope this helps!
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