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500 Errors??

  • 11 March 2022
  • 9 replies
  • 84 views

I have completed my form and needing to send ASAP. I keep getting 500 errors when trying to login or edit my form. The status says all systems are operational. Please advise :)

 

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Best answer by Gabriel 11 March 2022, 18:22

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9 replies

Badge +5

Everything seems fine my end. @Liz could you please confirm? 

This Help Center article may come in handy right now. 

The form reloaded, I went to publish; and then received these messages back to back. 

 

 

Badge +5

I'll pass this on to the support team on your behalf. They should get in touch in due course. 

Userlevel 7
Badge +5

Hi @DrakeLivepeer Did you hear back from our support team? 

Mine keeps giving this error and i can now only access the workspace if i am in incognito mode??

Userlevel 7
Badge +5

HI @Sue_Dearly If you clear the cache on your browser, this should solve the issue. 

I have cleared my cache now every time this has happened and still won't work 

Or I get this error

 

Userlevel 7
Badge +5

Hi @Sue_Dearly Have you tried a different browser/device? 

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