Question

All the questions not visible

V

Hi,

When using the link, I don’t have all the questions appearing. Some of them are missing. I’ve well published my survey.

Could you please help me with that?

 

Thanks

10 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @ValG Happy Wednesday! Do you have any changes to the form that haven’t been published yet? Or, do you have any logic jumps on the form that are skipping over these questions? 

Life is a series of awkward moments separated by snacks.
V

No its most of the time duplicates so no change on the form

Gabriel
Rank
Badge +5

Hey @ValG , what do you mean by duplicates? Do you have the same questions twice? A bit more info will help the community and @Liz get to the bottom of this. 

Also, sharing the form URL may also help. 

Thank you! 

"If you think you are too small to make a difference, try sleeping with a mosquito".
Liz
Rank
Userlevel 7
Badge +5

Hi @ValG Any screenshots you could share of the questions in the builder would be helpful!

Life is a series of awkward moments separated by snacks.
K

@Liz I am having this issue as well with a survey that I newly created. On the admin side, all of my questions are set to be “required” and I do not have any logic jumps. I have hit Publish multiple times. My client took the survey and only half of the questions were answered. I tested the link, and only half of the questions are visible. Once those questions are answered, the system ends the survey abruptly without going to the remaining questions. I can’t even hit the “down” arrow to continue - it just doesn’t show ANY of the remaining questions.

Liz
Rank
Userlevel 7
Badge +5

Hi @kgfunctional Could you send the URL of the form so we can test it and a screenshot of the builder so we can see what questions we should be seeing? Thanks!

Life is a series of awkward moments separated by snacks.
A

Hello, i have the same issue with a registration form i created. 2 of the questions are not showing. Kindly help. 

 

 

Liz
Rank
Userlevel 7
Badge +5

Hi @Aidan Creative Do you have any logic jumps on the form? If so, do you mind sending a screenshot of the jumps you have setup? 

Life is a series of awkward moments separated by snacks.
A

Thanks @Liz  Got the logic sorted. 

Liz
Rank
Userlevel 7
Badge +5

Glad to hear, @Aidan Creative ! What fixed the issue? 

Life is a series of awkward moments separated by snacks.

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