Skip to main content
Answered

can't publish survey


this error message keep appearing and i canโ€™t publish the survey 

 

Best answer by Liz

Hi @karanh Hello and welcome to the community!

This error message appears when the password on the account has been shared and another person is accessing the form at the same time as you. Do you happen to know if this is the case? 

If not, you may also have the form open in another tab, which could be causing the error. 

Let me know if either of those apply!

View original

2 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14604 replies
  • Answer
  • May 17, 2021

Hi @karanh Hello and welcome to the community!

This error message appears when the password on the account has been shared and another person is accessing the form at the same time as you. Do you happen to know if this is the case? 

If not, you may also have the form open in another tab, which could be causing the error. 

Let me know if either of those apply!


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14604 replies
  • May 25, 2021

Hi @karanh Are you still receiving the error message? :slight_smile:


Reply