Hello @paulac! Happy to have you're here! 

We are aware of this problem and we are working to fix it! I've seen that you've already sent a ticket to our Support team. Just wanted to let you know that it's on my radar and we'll make sure to solve your issue as soon as possible!

Have a great week! 

Hey @paulac! I've checked and this issue was solved. Can you confirm that everything is working just fine now?   

I am currently having the exact same issue here is a screenshot of what my embed reads

I will also submit a support ticket but any insight would be greatly appreciated 

Hi @Coach Ronnie We’ve responded in the post you’ve created.