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Question

Completed Typeform questionnaire is not being sent to me


Me and another person have tested completing my questionnaire but the test hasn’t arrived in my inbox?

Where do i need to check that Typeform is correctly set up?

Thank you.

Christopher

5 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • June 11, 2024

Hi @ChristopherRealMarketing60 Thanks for stopping by the community! By sent to your inbox, do you mean the results of the form? If so, you’ll first want to be sure that you have follow-ups enabled here and that you’ve published any changes to the form. 


I need to get copies of completed surveys emailed to me please. I cannot see how to set this up. Thanks.


Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • June 13, 2024

Hi @ChristopherRealMarketing60 You can follow the steps here to set up email notifications. 😀


  • Navigating the Land
  • 1 reply
  • September 3, 2024

Hello, I’m experiencing the same issue. I’ve followed the instructions shared on this post about setting up a follow up email to send to respondents. Tested it out myself but I am not receiving a copy of my answers in the email.


Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • September 4, 2024

Hi @mariasupport Thanks for popping by the community to ask! This might seem trivial, but have you published the changes to your form? Sometimes, publishing the changes is the only fix needed!


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