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Question

Fix mobile scrolling


Hi,

Multiple choice questions cannot be scrolled when the content overflows to the bottom of the screen. This is a major usability issue.

There seems to be only a tiny space at the right that allows for scrolling, this is not user friendly at all.

Could you please fix that?

 

Link to a sample typeform to reproduce the problem: 

 

8 replies

  • Navigating the Land
  • 2 replies
  • July 31, 2024

On mobile view, i have a question that choices are many and i can’t scroll down to see the whole list

On desktop this works good


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14642 replies
  • July 31, 2024

Hi @orobert92 Do you have the form embedded? If so, could you send the URL where the form is located and/or the version of the form in your screenshot? 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14642 replies
  • July 31, 2024

Hi @sdrakou I’ve added your post here where we have a similar issue. Could you also send the URL of your form? Thanks!


  • Author
  • Explorer
  • 3 replies
  • July 31, 2024

Hi @Liz The form is not embedded. It’s a standalone form created and shared with the Typeform form editor (https://admin.typeform.com/form). The link to the form is already in my original post.


  • Author
  • Explorer
  • 3 replies
  • July 31, 2024

  • Navigating the Land
  • 2 replies
  • July 31, 2024

i have exactly the same problem, the scrolling area is only this small part, outside questions which is difficult for the user to find 


  • Author
  • Explorer
  • 3 replies
  • July 31, 2024

@Liz I have updated the sample test form to better illustrate the problem. The problem is aggravated when choice buttons have long text in them. The scrollable area becomes very small at the sides of the screen. You can only scroll when you touch outside the content.

 

I understand this behavior makes sense for content that needs dragging, like a ranking content, but does not make sense and is very unintuitive with choice answers.


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14642 replies
  • August 2, 2024

Thank you all so much! I’m sharing these URLs to the respective team to see if we have a bug for this already or need to report one. I’ll be back with updates!