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Answered

Free Plan to Basic Plan

  • Oct 19, 2022 8:31 AM UTC
  • 4 replies
  • 165 views

Hello,

I created a survey form in free-plan (which was limited with 10 questions). Then I switched to basic-plan today.

1. When I re-publish my survey form, it is still limited with 10 questions, and still displays “powered by Typeform” label, why?

2. Maybe basic-plan is not activated yet. After it is activated, will my Qr-code of the survey change? I have to print it now. 

Best regards

Best answer by oguzi

It is solved. My mistake. Actually it was not limited to 10 questions. Because of the logic thing, I could see only 10. I corrected the logic flow. Now it works.

For the annoying “powered by” flag, I learnt that I need more than basic-plan to remove it :(

 

Thank you.

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4 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Oct 19, 2022 3:24 PM UTC

Hi @oguzi Without having access to your account, it’s a little difficult to tell what plan you’re on. When you go to Plan & Billing in your account, does it state that you’re on the Basic plan? 


  • Author
  • Explorer
  • Oct 20, 2022 3:10 AM UTC

Yes. It says; “Typeform Basic”


  • Author
  • Explorer
  • Answer
  • Oct 20, 2022 8:07 AM UTC

It is solved. My mistake. Actually it was not limited to 10 questions. Because of the logic thing, I could see only 10. I corrected the logic flow. Now it works.

For the annoying “powered by” flag, I learnt that I need more than basic-plan to remove it :(

 

Thank you.


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Oct 20, 2022 2:35 PM UTC

OH! Well that’s good to know, @oguzi . Thanks for sharing, and I’ll also pass along the feedback about the ‘powered by’ flag.