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Has anyone lost all their pictures? is this just my account or the platform?

  • March 4, 2021
  • 3 replies
  • 74 views

Has anyone lost all their pictures? is this just my account or the platform? HELP

Best answer by john.desborough

@yvonne  - a user here: all my images are in my gallery in the platform. 

 

i did have a notification that there was database maintenance that occurred overnight and was completed a while back.. that could potentially interrupted access

 

des

3 replies

Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • March 4, 2021

Hi @yvonne. Welcome to the Typeform Community! :relaxed:

 

Could you please clarify what images you're referring to? Are these pictures you've collected from respondents? Or these are images from picture choices/design of your form? If you could share a screenshot showing what you can see on your end, that would be super helpful too! 

 

Once we have more details about that, we'll be able to help further. =) 


john.desborough
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  • Certified Partner & Champion
  • Answer
  • March 4, 2021

@yvonne  - a user here: all my images are in my gallery in the platform. 

 

i did have a notification that there was database maintenance that occurred overnight and was completed a while back.. that could potentially interrupted access

 

des


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • March 4, 2021

Thanks for confirming, @john.desborough! :D All my images are in my gallery too.

 

But I'm confident we'll find out what happened with @yvonne soon  :muscle_tone1: