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Help - clients saying that form always says reload at end so they think form not submitted

  • October 27, 2021
  • 2 replies
  • 240 views
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We launched a survey yesterday but some respondents contacting us to say that at completion of form they get a ‘reload’ message and they are worried that forms are not submitting. Help!?

Best answer by john.desborough

@Gemma W - it sounds like you have not changed the text on the ending page (the default) … have a look at that and then you can eliminate the button using the toggle on the settings and put in your custom message

 

des

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    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
    • 5312 replies
    • Answer
    • October 27, 2021

    @Gemma W - it sounds like you have not changed the text on the ending page (the default) … have a look at that and then you can eliminate the button using the toggle on the settings and put in your custom message

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
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      Paulo
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15025 replies
    • November 1, 2021

    Hi @Gemma W  - did @john.desborough ‘s solution help? :grinning:

    Life is a series of awkward moments separated by snacks.

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