Question

Help, My form won´t publish and my plan won´t upgrade...

  • 15 June 2021
  • 1 reply
  • 53 views
S

I am trying to upgrade my plan so I can publish my form.. but, when I try to upgrade it just says my upgrade will go live in september… I need it live now so I can publish. 

What am I doing wrong?

 

 

 

1 reply

Liz
Rank
Userlevel 7
Badge +5

Hi @StineBustillo If you happen to currently be on a yearly plan, it’s showing the date change on the date that your next bill would be due. Though, if you’re still running into troubles upgrading plans, our billing team can help look into this further for you if you contact them via your account email here! 

Let us know if you have any questions in the meantime. 

Life is a series of awkward moments separated by snacks.

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