Hi all,
Is there a possibility to email everyone who dropped off at a certain question? We deleted the question where a lot of people dropped off and want to email our customers again so they can continue the survey without this question. We work with Klaviyo as our emailing tool.
Hope someone can help me :)
Best answer by Liz
Hi
One long way you could do this is filter your responses by those who didn’t answer that question and then set up a segment in Klaviyo, thus being able to send an email only to that segment.
+5Hi
One long way you could do this is filter your responses by those who didn’t answer that question and then set up a segment in Klaviyo, thus being able to send an email only to that segment.
Hi Liz,
Thanks for getting back to me! I will create the segment for now then indeed and I think it might be a good idea for your product team as I can imagine more clients would run into this issue.
Thanks again!
+5Agreed,
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