Answered

I don't receive any notifications after the form is sent


Userlevel 1

Hello,

With my Basic plan I have set some notifications for me :

 

 

And some for the sender :

 

But unfortunately I don’t get any notifications at all, what did I do wrong ?

Thanks in advanced for your help.

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Best answer by Liz 9 March 2023, 17:13

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3 replies

Userlevel 7
Badge +5

Hi @Berbi Are all the changes on your form published?

If so and it’s still not working, contact our support team here with the emails that aren’t receiving notifications, as they can look in the backend to see what’s happening for you. 

Userlevel 1

Thanks @Liz , it’s now working, apparently the trouble comes from my server, it sends email a bit late maybe because it’s a new mail box. Thanks again.

Userlevel 7
Badge +5

Not a problem, @Berbi ! Let us know if we can help answer anything else. 😀

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