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Leave 'amp;' out of my link in Marketing Cloud


I want to link to a Typeform survey using a generated link that includes Fname, Company and Account Manager. I got the link working, but when I send out an email, Marketing cloud includes amp; in the link. Because it does that, Typeform does only read the first part of the link.

This is what I want the link to look like:

LINK.com...#name=Peter&company=Archery%20Supplies&accountmanager=Jasper%20Dalen

This is how it comes out of Marketing Cloud now:

LINK.com...#name=Peter&company=Archery%20Supplies&accountmanager=Jasper%20Dalen

Best answer by mathio-tf

Hello @Sjors JVD 

this looks like URL encoding on Marketing Cloud side. I dont have any experience with the tool, sorry.

If hidden fields values are static, an alternative solution might be to use a URL shortener such as https://bitly.com/ to make it short and not contain any & signs,

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4 replies

  • Author
  • Explorer
  • 1 reply
  • December 19, 2023

I know this looks more like a Salesforce Marketing Cloud question, but maybe one of you has had this problem before and knows how to fix it. Maybe the solution is on the Typeform side.


Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • December 19, 2023

@mathio I know this is exactly coding, but do you know what this is? I don’t think ‘amp’ is a URL encoder, right? 


mathio-tf
Typeform
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  • Typeform
  • 888 replies
  • Answer
  • December 20, 2023

Hello @Sjors JVD 

this looks like URL encoding on Marketing Cloud side. I dont have any experience with the tool, sorry.

If hidden fields values are static, an alternative solution might be to use a URL shortener such as https://bitly.com/ to make it short and not contain any & signs,


Thanks


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