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Link won't send in email


Hi

I have published my Typeform and now trying to copy and paste the link into an email to send.  The email appears in my sent items but noone ever receives the form.  I’ve tried a couple of different ways and none seem too work.  I’ve also tried in Outlook and GMail, neither work. Please help!

Thanks

Best answer by john.desborough

Check with your esp to see if they do ‘link checking’ on emails that are sent… some do, and some spam filters might slow down the email based on links as well… 

again: it’s the email end and not typeform.. 

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5 replies

  • Author
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  • 3 replies
  • May 24, 2022

Update: the survey has sent but took about 1.5 hours, is this normal?!


john.desborough
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  • Certified Partner & Champion
  • 5214 replies
  • May 24, 2022

@thepollycat - depends on your CRM/email service provider… That’s not an issue that is related to typeform itself.. 

 

des


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  • 3 replies
  • May 24, 2022

The weird thing was that emails without the link in sent immediately! 🤷🏼‍♀️


john.desborough
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  • Certified Partner & Champion
  • 5214 replies
  • Answer
  • May 24, 2022

Check with your esp to see if they do ‘link checking’ on emails that are sent… some do, and some spam filters might slow down the email based on links as well… 

again: it’s the email end and not typeform.. 


  • Author
  • Explorer
  • 3 replies
  • May 25, 2022

Thanks for the info!


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