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Multiple forms going to different emails


I’m trying to see if it’s possible to have a form going to a specific email address (for example sales team) while having another form going to another email address (for example customer service)

is this possible? can we have forms go to different email addresses?

Best answer by Liz

Hi @return.me Yes, definitely! Our notifications settings are form-specific so you would just need to set up the follow-ups individually on each form. 

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Liz
Community Team
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  • Tech Community Advocate
  • August 8, 2024

Hi @return.me Yes, definitely! Our notifications settings are form-specific so you would just need to set up the follow-ups individually on each form. 


  • Explorer
  • August 20, 2024

It seems like i dont have that option available even though i’m a paying member. Is it possible to speak with someone to help me with this, i find this process so complicated should be a simple way to direct the notifications instead of all these logic process. Where can i get someone to support me on this as it’s been 2 weeks for a simple task in my opinion


Liz
Community Team
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  • Tech Community Advocate
  • August 22, 2024

Hm, you should have this feature available, @return.me . Feel free to send us any questions here or, depending on your plan type, you can chat in with our support team by choosing the chat option in your account! You can also contact them directly for more 1-1 support here


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