Answered

My thank you screen doesn't appear

  • 21 July 2023
  • 2 replies
  • 19 views

https://productmagic.io

 

On my site the pop up Typeform doesn’t display my end screen when finished. The pop up closes before the end is displayed.

icon

Best answer by Liz 21 July 2023, 23:53

View original

2 replies

Userlevel 7
Badge +5

Hi @Justin_2021 Thanks for stopping by! Usually this happens if you have the form set to close after a certain time after completion: 

or, if you’ve embedded the form within a container on your website, the container itself might have a setting that’s closing the form. 

Do you happen to know if either are true? 

Userlevel 7
Badge +5

Hey @Justin_2021 how’s it going? Did either of Liz’s suggestions here resolve this? Let us know if you still need help 😊

Reply