I have the same issue….

Me too

I’ve got this as well. What’s going on???? 

Ditto me too 

I have the same issue guys!

Same issue here: can it be fixed and when by?

Same here. I googled it and an older stream said that this is a typeform outage 

how long does people think this will last? 

Same :-(

Folks: when stuff like this happens, please check status.typeform.com.. that is where they post issues and outages to the platform. 

there was an error reported this morning that they have ‘now resolved’

des

@john.desborough 

hello! I just joined and have checked the status page. Everything is “All good.” But I am still getting the “no healthy upstream” message.

In your experience, does it happen that the status is fine but users are still getting the error message? 

Can I log this issue with someone at Typeform, just so they know there is/might be an issue today (Oct 26, 2024). 

I uploaded my first form and responders couldn’t take the survey. It’s making us look unprofessional and it’s hurting our lead generation. 

thanks so much for any advice. 

—morgan 

@JoeElliott-001 - here’s the link  to raise a ticket with Typeform Support

des

That’s wonderful thank you so much. 

Edit update: Oh I did that yesterday. Okay, if that’s the right thing to do, then I am all set. 

Thank you again for being a voice in the wilderness : ) 

 

@JoeElliott-001 - it may take a day or two for them to get back to you: when a ticket is created it goes into a priority sequence driven by plan level and order of receipt… and weekends are usually shorter-staffed than during the week.. 

they WILL get back to you though.. 

des

THE same issue, no suuport response!!! no status page !!! nothing 

Status page syas everything is green!!!

the ‘no healthy upstream’ message typically means that the servers that send the data to the application servers (on the server side of internet applications) are timing out for some reason. It might be due to a backup window, volume of data requests etc. 

it’s been reported as happening from time to time to Typeform Support - including by those of us on this thread. 

happened to me about 20 minutes ago and then seemed to clear up about 10 minutes later.. 

@lkqwmnkjedcnwekjndjk23rnj32kef - what level of plan are you on? free? one of the paid versions? if you raised a ticket, Support will get back to you when your ticket floats to the top.. 

des

It's the same thing here. The status page shows no sign of an outage, yet none of our customer-Typeforms work, disrupting marketing campaigns. Lots of angry customers. I don´t think Typeform is aware of this disruption. 

I’ve got the ‘no healthy upstream’ a few times today, and even now. The official Typeform status page is all green lights and hasn’t acknowledged any problems. 

I’ve sent a support ticket but what else did people do? Just wait?

This is still happening to me?

Typeform has been working on this according to the status.typeform.com site… here’s what they posted about this issue: 

Oct 28, 2024

Typeform Renderer - Forms intermittently unavailable

Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.
Oct 28, 13:39 CET

Update - We are working on resolving the traffic interruption impacting the loading of some typeforms with high priority.

We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
Oct 28, 13:01 CET

Identified - We have identified a brief traffic interruption that affects the loading of typeforms. Some users may intermittently encounter a "no healthy upstream" error while attempting to load their forms. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 808202 | INC-68