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Question

Publishing


I have a typeform survey that has stopped working. Everytime I go to the survey it is asking to be published. no matter how many time i publish it it wont stay published. It was working fine until this morning.

Any ideas

5 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • August 21, 2024

Hi @haemnet Do you mind sharing a screenshot of the issue you’re seeing or a video of what happens when you try to publish the form? Thanks in advance!


  • Author
  • Explorer
  • 2 replies
  • August 21, 2024

Every time i go to the above page i am prompted to publish the survey. once published the button clears. If i go to another page and then come back to this then i am once again told the survey needs to be published. No changes have been made and there were no problems until this morning. 


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  • Socializer
  • 104 replies
  • August 22, 2024

Hi @haemnet ,
Could you try using an incognito browser session and then log into your Typeform account and try publishing the form from there.
Also try deleting your cookies and cache and see if that solves the problem.


  • Author
  • Explorer
  • 2 replies
  • August 22, 2024

No Joy.

I have referred it to the help desk who have referred it to the developer help centre.

Watch this space.


Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • August 26, 2024

Hm, that’s interesting, @haemnet . Let us know what you end up finding!