Answered

Social share icons not pulling through

  • 22 June 2021
  • 4 replies
  • 125 views

Hi!

 

I’m trying to create a quiz for an email to supporters. At the end we are asking them to share the quiz with their friends on their social media. However it keeps pulling through like the below. 

I’ve changed it on the meta preview bit but nothing is happening!

 

thanks
Anna

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Best answer by Brooke - Fiona 23 June 2021, 12:54

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Userlevel 7
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Hi @Brooke - Fiona thanks for stopping by! If you just updated the meta information, it can take some time to appear on the live version. Additionally, you’ll want to be sure to click the Publish button so the changes are live. 

You may also need to clear the cache (aka update the information!) on the social sites themselves. For example, you can update the appearance on Twitter here.

Let me know if this helps! :grin:

Hi Liz!

 

thanks for the advice, I’ve followed the steps but unfortunately linkedin still doesn’t work.

 

I’ve cleared the cache etc and it doesn’t seem to be changing anything. Could this just be a time thing?

thanks!

 

 

Hi Liz

 

just to let you know I got Linkedin to work but clicking this https://www.linkedin.com/post-inspector/

 

thanks!

Userlevel 7
Badge +5

Glad to hear you got LinkedIn to update, @Brooke - Fiona ! Let us know if you have any other questions. :grin:

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