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Answered

standard embed on mobile

  • Dec 17, 2021 5:59 PM UTC
  • 3 replies
  • 155 views

why does my form in standard embed on mobile look like this?

 

Best answer by Liz

Hi @alexaa Thank you! Looking at the code, I can see that our embed code has been modified and some custom styling has been applied. Can you remove the current embed and grab the code from the builder, adding it onto the site without making any changes? 

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3 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • Dec 20, 2021 11:17 AM UTC

Hi @alexaa Can you send the URL where you have the form embedded so we can take a look? Additionally, what device/browser are you testing on? 

Life is a series of awkward moments separated by snacks.
  • alexaa
  • Author
  • Explorer
  • Dec 20, 2021 2:23 PM UTC

https://evernetco.com/onboarding/

I am using chrome and safari browsers on an android and ios phones. 

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • Answer
  • Dec 20, 2021 4:40 PM UTC

Hi @alexaa Thank you! Looking at the code, I can see that our embed code has been modified and some custom styling has been applied. Can you remove the current embed and grab the code from the builder, adding it onto the site without making any changes? 

Life is a series of awkward moments separated by snacks.

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