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standard embed on mobile

  • December 17, 2021
  • 3 replies
  • 124 views
A

why does my form in standard embed on mobile look like this?

 

Best answer by Liz

Hi @alexaa Thank you! Looking at the code, I can see that our embed code has been modified and some custom styling has been applied. Can you remove the current embed and grab the code from the builder, adding it onto the site without making any changes? 

3 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • December 20, 2021

Hi @alexaa Can you send the URL where you have the form embedded so we can take a look? Additionally, what device/browser are you testing on? 

Life is a series of awkward moments separated by snacks.
A
  • alexaa
  • Author
  • Explorer
  • December 20, 2021

https://evernetco.com/onboarding/

I am using chrome and safari browsers on an android and ios phones. 

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • Answer
  • December 20, 2021

Hi @alexaa Thank you! Looking at the code, I can see that our embed code has been modified and some custom styling has been applied. Can you remove the current embed and grab the code from the builder, adding it onto the site without making any changes? 

Life is a series of awkward moments separated by snacks.
john.desborough

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