Trouble with current Typeform

  • 21 February 2023
  • 1 reply

We created a form back in fall of 2021, we use it as a way for our customers to interact with us when it comes to scheduling/questions we need answers to prior to the installation of their roof. It is now no longer working - it has questions that say PAID next to them and it wont allow our customers to use the link anymore nor ourselves. Is there a reason why? Is there a way for us to fix this so we don’t need to pay? 


Best answer by Liz 27 February 2023, 16:16

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Userlevel 7
Badge +5

Hi @Artisan Quality Roofing Apologies for missing this. It sounds like you downgraded your plan, and your form has been taken offline until you remove the paid features. You can read more about this here