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Answered

Typeform Closed


Hello!

I hit my monthly limit of 100 responses—so my typeforms have been set to private.

But they told me that I can start collecting responses again on December 9, 2022. Or it’s the day, so I open again my typeform, but they refused the responsed from my customers and now it's a big problem for me to organize my event! It’s really urgent and I need and answer quickly, but I don’t find any contact number… I can just send a e-mail. So do you have a solution please?

 

Thank you for reading.

Best answer by Le Gospel Connecté

Yes thank you so much for your concern.

Typeform have to first execute my automatic debit before re-open it. Good to now for the next time. Il will open it on PM or the day after, it will be more secure :)

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3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14584 replies
  • December 9, 2022

Hi @Le Gospel Connecté Have you re-opened the forms and published them? 


Yes thank you so much for your concern.

Typeform have to first execute my automatic debit before re-open it. Good to now for the next time. Il will open it on PM or the day after, it will be more secure :)


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14584 replies
  • December 9, 2022

Ah, makes sense, @Le Gospel Connecté . Thanks for letting us know!