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Question

Typeform embedded in email not displaying correctly on mobile

  • March 15, 2024
  • 2 replies
  • 54 views

Embedded my typeform in an email (customer.io) but it’s not displaying correctly on mobile views.

Desktop view:
 

 

Mobile view:

 

 

Please, how do I resolve this? 

2 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • March 15, 2024

Hi @Lola Akindele Thanks for stopping by the community and sorry for the trouble with your embed. I believe I’ve seen this issue before, but I can’t remember if it’s a conflicting issue with the CSS in the form or a bug on our end. @mathio do you happen to know? 


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • March 18, 2024

Hello @Lola Akindele 

how can we reproduce this issue? Which email client is displaying your form like this? Which form are you sending in the email?

Thanks.