Unable to publish even after upgrading the plan

Hey @Inara. Welcome to the Typeform Community! 

Once you try to publish it, Typeform will always tell you the reason and the feature that stops you from publishing your form. Can you share a screenshot showing the message you see? I'll be happy to take a look and clarify what this means :) 

Same issue here, can somebody help please?

JensMeeus wrote:

 

@JensMeeus - what it says in the message is that you are using a ‘premium design theme’ ie the look and feel of the template/form. 

you need to be on a different plan to use that feature… you will have to change the design template to something that is not part of the ‘upgrade required’ set. 

des

Hey John, I’ve paid for an upgrade yesterday and still can not publish…?

@JensMeeus - it sometimes takes Typeform 24-36 hours to get the upgrades pushed out to the accounts.. 

hopefully you have it by now

des