Answered

Website Embed Does not work

  • 28 June 2021
  • 7 replies
  • 174 views

The embed code that is provided does not work on my WP site any more. It used to work but now it is broken! 

 

Attached is what we get when you click to launch the survey.

 

 

 

http://parkdigital.ca/gig/ - there are two buttons on this page that should open the same form on the side of the page. 

 

and yes, the form is live! 

 

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Best answer by Christina Sgaggi 13 July 2021, 22:25

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7 replies

Userlevel 7
Badge +5

Hi @Christina Sgaggi Thanks for stopping by! I took a look at your site, and I’m seeing the same issue. When I inspected the console, it looks like your site might be blocking the form from appearing. Do you have any settings on your site that you can edit to prevent the errors below from appearing? 

 

Userlevel 7
Badge +5

That’s great insight, @Liz !

I wonder if there is a ‘blocker’ on the site preventing it from showing. Or a broken connection between the form and Typeform. Is there a Tyepform widget that you're using on your WP site, @Christina Sgaggi or is just the code from TF that you’ve embedded? 

Userlevel 7
Badge +5

Hi @Christina Sgaggi Were you able to get your embed working? 

Thanks everyone! We are looking into the issue and will follow up later :) 

 

@vickioneill we are using the embed code! 

Userlevel 7
Badge +5

Let us know if you think of any questions in the meantime, @Christina Sgaggi !

The site did not have an SSL certification, once we added it the embed began to work again! Not sure if this will be the case for everyone but it seemed to solve the problem on our end! 

Userlevel 7
Badge +5

Yay! Glad to hear that worked, @Christina Sgaggi . Thanks for sharing!!

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