Userlevel 7
+5
Hi
Hello
Thank you very much for your response!
Despite our instructions to clear the browser cache, try using incognito mode, or attempt accessing it from a different browser, none of these solutions seemed to resolve the issue for them. Out of 50 subscriptions, more than 10 individuals reached out questioning why they were still encountering this error message and if we could add them manually. Unfortunately, this isn't the first time this problem has occurred, though it's not been so widespread before.
Our remaining response quota is 310 out of 10,000 monthly. Do you have any other explanations?
Userlevel 7
+5
Hm, those are usually the culprits of the issue. Do you mind sharing the URL where your respondents are accessing the typeform? Thanks again in advance!
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.