Answered

Remove name and email from answers

  • 7 March 2023
  • 5 replies
  • 51 views

Userlevel 1

Hello,

Is there any way we can show the answers of our videoask without showing the name and email of the users who record it? We activated the skip data collection option and disabled “collect contact details on this step” but still when we show the answers this type of info is shown (name + email of the user).

Thanks!

 

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Best answer by andrew_videoask 7 March 2023, 16:32

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5 replies

Userlevel 7
Badge +5

Hi @ChristianBenjumea, if you’ve disabled the contact form of your videoask, then you shouldn’t see any names or emails associated with new responses.

Do you have more than one contact form enabled in the videoask? 

Also, feel free to share your videoask link. That way I can test it from my end and you’ll be able to see if my response comes through as a “Human” or not.

Userlevel 1

Hi Andrew!

Thank you so much for your help! Sure here its our videoask link :) : 
 

 

Userlevel 1

 

Userlevel 7
Badge +5

@ChristianBenjumea I just submitted a response, check to see how it came through on your end!

Userlevel 7
Badge +5

Hey @ChristianBenjumea don’t for get to let us know how Andrew’s response looks 😊

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