Using ActiveCampaign for Send to multiple people (and use merge tags) | Community
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Using ActiveCampaign for Send to multiple people (and use merge tags)


AlexReisch

I use ActiveCampaign as an email tool and want to make my follow-up more efficient with VideoAsk.

This is the html code I inserted after true.


#contact_name=%FIRSTNAME%&contact_email=%EMAIL%

These are the variables I can use in AC

 

First name= %FIRSTNAME%

Email= %EMAIL%

 

Instructions for Mailchimp can be found here.

https://www.videoask.com/help/sharing/360047556311-send-a-videoask-from-your-own-email-or-marketing-tool

I adapted this for ActiveCampaign, unfortunately without success.

Can anyone help here?

Best answer by Grace

Hey @AlexReisch I know you’ve been speaking to @Anael VA about this one but just thought I would drop in a message here to double check all is working now?

I think the fix was to add the variables to the two URLs in the code, hope that works!

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Grace
Community Team
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  • Community Advocate
  • July 26, 2022

Hey Alex,

Thanks for your question 😊

Just wondering, did the contact details not pull through as expected to the videoask, or did the embed not work in the email? 


AlexReisch

Hey Grace, 

Yes, contact details not pull through as expected to the Videoask.

The html embed is working. here is a screenshot of that. 

 

 


Grace
Community Team
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  • Community Advocate
  • July 26, 2022

Great thanks for confirming @AlexReisch will take a look, my first thought was does it need an extra ? before the variables, but I’ll see what else I can find out!


Grace
Community Team
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  • Community Advocate
  • July 26, 2022

Hey @AlexReisch I see the support team also got your message and they’ll be replying to you today so hopefully we can work it out 🙏


Grace
Community Team
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  • Community Advocate
  • July 28, 2022

Hey @AlexReisch I know you’ve been speaking to @Anael VA about this one but just thought I would drop in a message here to double check all is working now?

I think the fix was to add the variables to the two URLs in the code, hope that works!


AlexReisch

Hey @Grace

Yes that's right. It works fine now.  Thanks for the support


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