Answered

Using ActiveCampaign for Send to multiple people (and use merge tags)

  • 26 July 2022
  • 6 replies
  • 101 views

Userlevel 1

I use ActiveCampaign as an email tool and want to make my follow-up more efficient with VideoAsk.

This is the html code I inserted after true.


#contact_name=%FIRSTNAME%&contact_email=%EMAIL%

These are the variables I can use in AC

 

First name= %FIRSTNAME%

Email= %EMAIL%

 

Instructions for Mailchimp can be found here.

https://www.videoask.com/help/sharing/360047556311-send-a-videoask-from-your-own-email-or-marketing-tool

I adapted this for ActiveCampaign, unfortunately without success.

Can anyone help here?

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Best answer by Grace 28 July 2022, 11:21

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6 replies

Userlevel 7
Badge +5

Hey Alex,

Thanks for your question 😊

Just wondering, did the contact details not pull through as expected to the videoask, or did the embed not work in the email? 

Userlevel 1

Hey Grace, 

Yes, contact details not pull through as expected to the Videoask.

The html embed is working. here is a screenshot of that. 

 

 

Userlevel 7
Badge +5

Great thanks for confirming @AlexReisch will take a look, my first thought was does it need an extra ? before the variables, but I’ll see what else I can find out!

Userlevel 7
Badge +5

Hey @AlexReisch I see the support team also got your message and they’ll be replying to you today so hopefully we can work it out 🙏

Userlevel 7
Badge +5

Hey @AlexReisch I know you’ve been speaking to @Anael VA about this one but just thought I would drop in a message here to double check all is working now?

I think the fix was to add the variables to the two URLs in the code, hope that works!

Userlevel 1

Hey @Grace

Yes that's right. It works fine now.  Thanks for the support

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