AI Translation: Questions about particular aspects of the design.

At a high level, we manage nationwide surveys for our community-based educational program primarily used by non-profits in the prevention space (and we are also a non-profit in the prevention space). I’ll explain the rationale for my questions below:

• Survey verbiage & consistency is important if we intend to draw any conclusions from reported data. While on-the-fly translations are great for some applications, we’d need a consistent survey in any given language to use the data meaningfully or even answer the question of “what questions are on the survey”. Perhaps this could be run once and cached?
• When possible, we’d like the ability to provide and lock-in an alternative translation for any given dropdown item, word, or phrase. The particular program I’m speaking of here was specifically designed at a particular reading level for a general audience over many years, and the ability to reach more people and also respond to confusing or erroneous words/phrases or tones would be incredibly important.
• Likewise, one of the wonderful features of your current implementation is the "single-survey" that auto-translates pre-defined dropdown items into the same survey in the base language for analysis. It would be wonderful to be able to use this for professionally translated surveys as well, both to simplify the number of links or logic gates someone would have to maintain for a survey (i.e. there is one survey link), as well as allow a combination of AI translated surveys for smaller populations alongside professionally translated surveys within the same framework to reduce confusion.
• On reporting: it is noteworthy when a user filled out their survey in another language for many reasons, so it would be important to collect this information with the other data collecting responses. It is also helpful to know which language was used for translation. This may help us identify growing needs and respond much faster with program translations, as well as identify possible funding to train and deliver more programming in that language.

Happy to share more and/or answer other questions. More info would likely be more easily/quickly shared over a call if anyone wants to have a chat at some point. We’re very happy to participate with feedback in the early stages of new features we believe could have a large impact.

@Liz - Very welcome. Thank you for passing along. Have you heard anything back from the product team? Happy to talk directly if it would be helpful for development!

Thanks again.

Thanks, @Grace - hopefully the holiday is wonderful!

Glad to hear it. My remaining question is: “Have you heard anything back from the product team?”

I also wanted to reiterate that we’re happy to talk directly if it would be helpful for development!

Additionally, as I’ve been setting up other surveys (e.g. an official Spanish Translation) I’ve run into some other oddities as well (e.g. Yes/No questions are only in English, so to with adding the “Other” option to a question is only displayed in English).

Thanks!