Anyone else being ripped off by Typeform?

  • 3 November 2021
  • 1 reply
  • 43 views

We are a small community club with little income and I created a small survey for future planning.

 

Once completed I closed our type form account only to be charged £25 again.

 

I closed our account a second time and ensured it was complete and I have just been hustled for a further £25 we can’t afford.

 

I would contact Typeform direct, however, there is no account contact whatsoever!

 

Any advice on how get out of this contract with the devil!

 

Contact me.

 

Stuart


1 reply

Userlevel 7
Badge +5

Hi @Stuart Green Thanks for stopping by the community! I’m sorry for any confusion closing your account. It sounds like the cancellation process wasn’t fully completed, but our support team can look further into this. 

You can contact our support team at anytime here for further help with this. Since they can access your account, they will be the best help for you. I’ve also escalated this to their team, so you should hear back shortly from them. If you don’t, please let me know. 

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