Can't find a way to contact Support

E

I don’t know if anyone from Typeform reads this, but so far everything has been great with the product in terms of easy onboarding. But now I have one question, and there is no way to contact support. From being one minute away of becoming a paying customer, you have now lost me. Probably a strategic choice from your side, but still wanted to share my side of it. Companies that don’t want to talk to me, I dont want to pay.

6 replies

john.desborough
Userlevel 7
Badge +6

@erison - i’m not from Typeform but you can reach support through this link 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
john.desborough
Userlevel 7
Badge +6

you can reach typeform support through the link to the support request 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
ActionJackson
Userlevel 3
Badge +2

There should be a live chat feature for you to reach support. Here's the contact page for support as well.

"True magnanimity consists not in never failing, but in rising every time we fall." -Oliver Goldsmith
john.desborough
Userlevel 7
Badge +6

live chat for support is available on the Business level plan and up. 

 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
E

Thank you so much for your help. If this is typeform being overly cheap by hiding their support options, or me being bad finding it will be left unsaid, but great support forum :)

Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @erison! Were you able to get in touch with support team?

Also, feel free to ask any questions you might have over here as well, in our Community. As you can see, everyone is very helpful! 😉 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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