Form was automatically translated unnecessarily!!

  • 8 November 2021
  • 2 replies

I created a form in Thai language. Once published, let’s say 5% of users complained of experiencing strange questions. 

Upon inquiries, I found out that the whole form seems to be translated into Thai. Not just English to Thai but Thai to very strange Thai. It made no sense and caused disreputable!! 


2 replies

Userlevel 7
Badge +5

Hi @Jadar Thanks for stopping by the community! I like your form background. :grin:

Since we don’t have Thai as an option in the form language settings, how was the form translated to Thai? Do you also happen to know what browser this is occurring on and if there are any automatic translations on the browser?

Thanks in advance for answering all my questions. :neutral_face:

Userlevel 7
Badge +5

Hey @Jadar

In order to help you, we'd need to hear more details about your case. We were wondering how your form was translated to Thai if it's not an option in the form language settings? More details would be super helpful!

Have a great day!