Help Needed: Basic Logic Not Seeming to Work? | Community
Skip to main content
Answered

Help Needed: Basic Logic Not Seeming to Work?


Not sure why my Typeform is not just simply going to the next question in the order that I have set up for the form… if anyone could provide some guidance it would be greatly appreciated. Here is screen recording. Thank you in advance. 

https://www.loom.com/share/f58225e9e5a94eccbbf6e96ed3b00a2b


Form: 

https://22dg1hsgjju.typeform.com/to/mU6OvtqE

 

Best answer by Paulo

Hi @Jesse Smith! This is from another user. :)

I think this problem is happening because of conflicting logics. When the user clicks in the first option in Q.37 the logic should send user to Q.19, but in the Q.18 the logic already sent the user to Q.37, bypassing all the questions 19 to 36.

View original

4 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • August 12, 2021

Hi @Jesse Smith Happy Thursday! Loving the background music ha! I want to work at that coffee shop!

It looks like you haven’t clicked the publish button on the form, which would send any changes you’ve made to the form to the live version. Would you mind clicking that button to see if it solves the issue? Let me know if not!


  • Author
  • Explorer
  • 1 reply
  • August 16, 2021

Thanks @Liz  I’ve tried your advice and I’ve made sure the form is published and I’ve also upgraded the account to make sure we’re not running into any account limitations.

Here’s a video walking through the issue more in depth now that I’m not in a coffee shop! Ha, thank you in advance.
 

https://www.loom.com/share/c342075881b3419389b0fe30bcc9c7e8

  • 304 replies
  • Answer
  • August 17, 2021

Hi @Jesse Smith! This is from another user. :)

I think this problem is happening because of conflicting logics. When the user clicks in the first option in Q.37 the logic should send user to Q.19, but in the Q.18 the logic already sent the user to Q.37, bypassing all the questions 19 to 36.


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • August 27, 2021

Thanks for the help, @Paulo !


Reply