Dear Typeform Support Team,
I hope this email finds you well. My name is Nikhil Shukla, and I am a student developer currently enrolled in the Computer Science and Engineering program at Satyug Darshan Institute of Engineering & Technology. I am writing to seek assistance with an issue I encountered while trying to claim the offer for the Typeform Free Professional Plan for one year through the GitHub Student Developers Pack.
I followed the instructions provided to redeem the offer through the GitHub Student Developers Pack, and everything seemed to be going smoothly. However, when I attempted to claim the offer, the Typeform site did not respond, and I was unable to proceed with the redemption process. I have tried multiple times, but unfortunately, the problem persists.
To help you understand the issue better, I have attached a screenshot of the error message that I encountered during my attempts. Please find the screenshot attached to this email.
I highly value the features offered by Typeform's Professional Plan, and I was excited about the opportunity to explore its capabilities for my projects. However, due to this technical difficulty, I have been unable to take advantage of the offer.
I would sincerely appreciate your help in resolving this matter as soon as possible. If there are any specific steps or additional information you require from my end, please do not hesitate to let me know.
Thank you for your time and consideration. I look forward to hearing from you soon and hope to successfully claim the Typeform Free Professional Plan through the GitHub Student Developers Pack.
Best answer by LizView original